I work for BT, who followed British Telecom, who followed Post Office Telecommunications.

I've worked dealing with customer complaints; done customer research and analytics; managed phone book deliveries; worked in marketing; database analytics; internal communications; sales reporting and payplan; project management; IT systems support; high level design consultancy; indirect sales management; IT Service management; Process consultancy; Service design.

I'm now a solution designer, dabbling in Knowledge Management for interest - and learning about the Security space, aiming for CISSP.

It's a privilege to work for a company with the breadth we have - that continues to strive for excellence. I'm looking forward to the next 15 years.